The claim you were fairly sure about
Your client calls after an open home. The selling agent told them the strata's fully funded — no special levies coming, nothing on the horizon. You skimmed the strata report two weeks ago, on a different property in a different suburb by now, and you're fairly sure that's right. Fairly sure isn't what you tell someone about to sign a contract.
It's never one claim, it's ten by the time you sign
The building and pest report says the roof's fine, apart from a line about "minor water staining, recommend further inspection" you'd need to reread to be sure you're remembering right. The client's read is that the vendor sounds keen to move fast, so there must be another offer. A report you've only half-seen gets waved around at a meeting. None of these are lies, exactly. They're claims, and somewhere between hearing one and repeating it, you became the person deciding whether it's true.
Somewhere between hearing a claim and repeating it, you became the person deciding whether it's true.
What checking it actually costs
Verifying the strata claim means finding the report again, wherever you filed it, then rereading three pages for a levy schedule you've already read once. Verifying the roof note means pulling up the building and pest PDF and confirming the finding really said what you remember. Multiply that by every claim a deal produces and it's not an afternoon — it's twenty minutes here, twenty there, all week, none of it billed.
Or you skip it. You say "that sounds right," because it probably is, and six months after settlement, when the client asks whether you checked, you're the one explaining that you didn't — not because you were careless, but because checking took longer than trusting.
What changes — the honest answer is the default, not the risky one
Sanity Check a Claim sits on the deal itself. Type in what you just heard — the strata's fully funded, the tenant covers all outgoings, whatever it was — and tag where it came from: the agent, your own instinct, a third-party report, a question the client asked you directly. It checks the claim against everything confirmed on that deal so far and answers one of four ways: Holds up. Needs a caveat. Doesn't hold up. Can't confirm yet.
Can't confirm yet is the important one. If nothing on the deal actually addresses the claim, it says so, plainly, instead of guessing — a confident-sounding answer that hasn't been checked is worse than no answer at all. Every check stays on the deal for good, with the claim, the source, and the verdict attached, so six months from now the answer to "did you check this?" isn't your memory. It's a record.
A verified claim with a source and a verdict attached is exactly the kind of record you need to be able to produce under Tranche 2.
We're building this with a small first group of buyer's agents, not shipping it at everyone at once. If you've ever said "that sounds right" about something you hadn't actually reread, we'd like to talk to you.
Apply for a founding partner spot